What Personal Information We Handle
When you register with Rhino Casino online, we collect the details you provide at sign-up, such as the information needed to create your account and confirm your identity. This may include contact details and documents requested during identity checks before a withdrawal is processed, as outlined on our withdrawal page.
Why We Collect It
We use this information to open and secure your account, to confirm that deposits and withdrawals belong to you, and to respond to you if you sign in through the login page and raise a question. We do not use personal details for purposes beyond running your account and keeping it safe.
We keep information only for as long as your account remains active or as long as is reasonably needed to resolve an open query, including any matter raised through our complaints process.
Categories of Data We Collect
The table below groups the type of information we ask for by the stage of your account journey where it is normally requested.
| Stage | Information Requested | Purpose |
|---|---|---|
| Registration | Account and contact details | Create and manage your account |
| Verification | Identity documents | Confirm ownership before withdrawal |
| Account access | Login credentials | Secure sign-in to your account |
| Support contact | Messages you send us | Respond to your query |
Each category is tied to a specific step of using the account, rather than collected without purpose.
Your Rights Over Your Data
As a player, you hold a set of rights over the information we hold on your account. Use the list below as a starting point before contacting us.
- Ask to see the personal details we hold against your account
- Request a correction if any detail, such as your contact information, is inaccurate
- Ask us to close your account and stop processing your data
- Raise a concern about how your data has been handled through our complaints channel
- Check your details at any time by signing in via login
Keeping Your Account Information Secure
We apply account-level safeguards such as password protection at sign-in to limit access to your personal information to you alone. Verification steps during registration and before a withdrawal exist specifically to prevent someone else from accessing your funds or your data.
We encourage players to use a unique password for their account and to update it if they suspect it has been shared or exposed. More on how we approach account safety in general is covered on our is it safe page.
Personal information shared through deposits and withdrawals is handled solely for the purpose of processing that transaction, as described further on our payments page, and is not used for any other purpose.
Privacy Questions About Rhino
What personal data does Rhino collect when I sign up?
We collect the contact and account details you provide at registration, plus identity documents if verification is needed before a withdrawal. This information is limited to what is required to open and secure your account.
How long does Rhino keep my personal information?
We keep your information for as long as your account stays active or for as long as needed to resolve an open query, such as one raised through our complaints process. Once that purpose ends, there is no further need to retain it.
Can I see or correct the data Rhino holds about me?
Yes, you can ask to see the personal details tied to your account and request a correction if something, such as your contact information, is wrong. You can check many of these details yourself after signing in.
Does Rhino share my data with third parties?
We use personal information only for running your account, verifying your identity and processing your deposits and withdrawals. It is not used for purposes beyond those account functions.
How do I raise a privacy concern with Rhino Casino online?
You can raise any concern about how your data has been handled through our complaints channel. We review the query in connection with your account and respond accordingly.
5-minute read · Revised Oct 6, 2026